Shipping policy

Shipping Policy — Sterling & Co.

Last updated: September 11, 2026

Free Worldwide Shipping

All orders ship free, worldwide, with no minimum purchase required.

Processing Time

Orders are processed and handed to our shipping carrier within 1–3 business days of purchase.

Delivery Estimates

Estimated delivery is 7–12 business days depending on destination. Exact estimated windows for your country are shown at checkout before you confirm your order.

Order Tracking

Tracking information is emailed to you, and available in your account, within 2 business days of your order shipping.

Customs, Duties & Taxes

For orders shipped outside the United States, your order may be subject to import duties, taxes, or customs fees set by your local government. These charges are the customer's responsibility and are not included in the item price or shipping cost shown at checkout.

Delayed or Lost Packages

If tracking shows no movement for an extended period, or your package appears lost, contact hello@sterlingn.shop with your order number and we will investigate with the carrier on your behalf.

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